Hey,
Start with these suggestions:
1. Verify your internet connection is working. If it's not, there are four things you can do to fix it.
2. Make sure you're using the correct email server settings.
3. Confirm your password is working.
4. Confirm you don't have a security conflict caused by your firewall or antivirus software.
For further information you can visit our website:
Fix Email issues
Check your Junk Email folder.
Clean out your inbox.
Check your inbox filter and sort settings.
Check the Other tab.
Check your Blocked senders and Safe senders lists.
Check your email rules.
Check email forwarding.
Check if your account is blocked.
Check the above solutions to solve your issue.
Regards,
Jimmy Wick